TERMS AND CONDITION
By giving us your order, you agree, regardless of whether or not you sign the Invoice and whether or not you sign it for yourself and/or as agent for and on behalf of any other person having an interest in the order, to all our terms and conditions as outlined herein. Any deviation to these terms and conditions should be put in writing and/ or should appear on our Invoice.
The customer agrees and is deemed to have formally received our invoice when the customer receives it as an attachment in format by email. In case the customer would like to receive a printed copy, the same may be requested from us by sending an email. In the event of such a request, we will send the customer a printed invoice together with a copy of these terms and conditions upon payment of £3.50 fee for postage and handling.
By paying a deposit, the customer acknowledges having read and accepted the terms and conditions stipulated herein and waives any statutory rights related to this agreement.
This service contract shall be binding only after payment of a 50% deposit. A deposit is deemed to have been paid when it has been received by our bank and reflected on our account. Some bank transfers may take days and even weeks. It is the responsibility of the customer to ascertain that deposits being paid to us will be received in due time.
Although it may very rarely occur that the required major ingredient for a menu selection will not be readily available at the time of serving an order, in such cases we reserve the right to change such selection with a similar dish of about the same price.
In case we cannot fulfil an order due to unforeseeable consequences, we reserve the right to pass the order to other entities in the same line of business. In such situations, we will be informing the customer five (5) days before the scheduled delivery date, in which case the customer may opt to cancel the order and receive a full refund. If the customer allows us to pass the order to another service provider, our obligation and responsibility to the customer shall be deemed to have been extinguished, the deposit is passed on to the new contractor and we shall no longer be a party to the agreement between the customer and the new contractor.
In the event of our failure to deliver due to circumstances beyond our control, i.e., vehicular breakdown, road closures, accidents, civil disturbance, or consequences arising from force majeure, our liability is limited to a full refund of the customer’s payments. We cannot be held responsible for losses or damages of whatever nature, i.e., actual, incidental, emotional, moral, and psychological or losses or damages of any other nature for such cases of failure to deliver.
There are no warranties express or implied.
Cancellation of an Order
If for any reason the customer will cancel an order, the deposit paid shall be forfeited in favour of MJG Catering Services. To cover costs and lost revenues incidental to the order being cancelled.
Changing a Delivery Date
If for any reason the customer would require a change of delivery date, a £35.00 fee for processing, planning and handling shall be charged to the customer. A re-scheduling of delivery can only be made not later than four (4) days prior to original delivery date, and is subject to our acceptance. If we cannot deliver on the new delivery date due to other booked orders or for any other reason, the original date of delivery shall prevail or the customer may opt to cancel the order in which case the deposit shall be forfeited in favour of MJG Catering Services to cover costs and lost revenues.
Important Customer Lookout
It is the customer’s responsibility to check our Invoice for accuracy of details, i.e., date, time and place of delivery and contract price.
The goods we will deliver will remain our property until it is paid in full. Unless otherwise agreed upon in writing (indicated on Invoice), all orders are payable CASH ON DELIVERY ONLY. Payment should be handed to us in cash immediately after unloading the delivery. WE DO NOT AND WILL NOT ACCEPT CHEQUES. WE RESERVE THE RIGHT TO RETRIEVE THE GOODS IF NO CASH PAYMENT COULD BE MADE AT THE TIME OF DELIVERY. Deposits or any other form of payment are deemed to have been received or may be applied only after they have been credited to our bank account. We operate on a first come first served basis, based on the time a deposit is made.
Effectively and Implementation
These terms and conditions take effect and are implemented on the date of publication onwards, which is 20th of June 2012. We reserve the right to make modifications from time to time and the actual published terms and conditions at the time an order is made shall be applied to such orders. Should part or parts of these agreement bear a semblance of contradiction with law, or your statutory rights, only the part or parts affected shall be subject to question and scrutiny and the rest of these terms and conditions shall remain binding between us and the customer.MJG Catering will not take responsibility once the delivery is done and the product has been consumed.